Frequently Asked Questions
Everything you need to know about brewing the perfect cup at home.
What is the typical shipping time for my order?
We process all orders within 24 hours. Standard shipping typically takes 3-5 business days to ensure your beans arrive at peak freshness.
Do you offer a subscription service for recurring deliveries?
Yes! You can subscribe to your favorite roasts and save 15% on every order. Choose your frequency from weekly to monthly in your account settings.
What is your return policy on coffee equipment?
We offer a 30-day money-back guarantee on all brewing equipment and accessories, provided they are returned in their original packaging.
Are your coffee beans ethically sourced?
Absolutely. We partner directly with small-scale farmers to ensure fair wages and sustainable farming practices for every bean we roast.
Can I change or cancel my order after it has been placed?
Since we strive for fast fulfillment, please contact our support team within 1 hour of placing your order to make any changes or cancellations.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.